There is a specific order points that we follow:
1. Personal Information
We may collect personal information from users, including but not limited to:
Name, address, and contact details (e.g., email address, phone number)
Date of birth and gender
Medical history and health-related information
Prescription details and medication preferences
Information provided through customer support or communication channels
2. Non-Personal Information
We may also collect non-personal information automatically when you visit our website, such as:
IP address and device information
Browser type and operating system
Usage data, including pages visited, clicks, and referring URLs
Use of Information
We use the collected information for the following purposes:
Processing and fulfilling orders
Verifying prescriptions and ensuring product suitability
Providing customer support and responding to inquiries
Personalizing user experience and improving our services
Sending relevant updates, promotions, and newsletters (with user consent)
Complying with legal obligations and preventing fraudulent activities
We may disclose personal information to third parties in the following circumstances:
Service providers and business partners who assist us in delivering our services (e.g., payment processors, shipping providers)
Regulatory authorities or law enforcement agencies as required by applicable laws and regulations
In case of a business transaction, such as a merger, acquisition, or sale, where personal information may be transferred to the new entity.
We employ industry-standard security measures to protect the personal information we collect. However, please note that no method of data transmission or storage can be guaranteed as 100% secure. While we strive to protect your information, we cannot guarantee the absolute security of your data.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage users to review the privacy policies of any external sites they visit.
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete it promptly.